About our Director — Mark Townsend
Mark Townsend is the founder and director of Science Dry, bringing more than 15 years across commercial, domestic, and insurance construction and restoration. He’s IICRC-certified (WRT, AMRT) and builds every job around standards, measurement, and clear communication — so owners and insurers get certainty, not guesswork.
How Mark works
- Evidence-based: leak detection before we dry; psychrometrics; invasive & non-invasive moisture readings; trend tracking
- Standards-aligned: principles from IICRC S500 & S520 guide assessment, remediation, and verification
- Clear reporting: photos, readings, and plain-English recommendations that move a job forward
- People first: safe work zones, respect for occupants (including at-risk clients), tidy sites, professional conduct
Experience & credentials
- IICRC Water Damage Restoration Technician (WRT)
- IICRC Applied Microbial Remediation Technician (AMRT)
- Diploma of Building & Construction
- 15+ years in construction & remediation across commercial, domestic, and insurance projects
- Insurance assessments & reports: scopes, cause/extent findings, remediation plans, post-works verification
- AIMS Level 3 Incident Controller (incident coordination during storm/flood events)
- Emergency management & emergency communications (clear stakeholder comms and site control)
- Bachelor of Nursing; Post-grad Certificate in Mental Health (supports safe work practices and communication with at-risk occupants; no medical services provided)